Guest Guide
We hope your stay in Szczawnica will be exceptional. Below you will find all the important information about the property, house rules and useful tips for your visit.
Stay
Check-in: from 3:00 PM on the day of arrival, after receiving the keys from the manager.
Check-out: by 10:00 AM on the day of departure, after contacting the manager. Early check-out is possible by prior arrangement.
The guest is obliged to inspect the cottage condition (furniture, windows, appliances) within one hour of arrival and report any damage or defects to the manager.
The guest is obliged to return the cottage in the condition found — in particular to leave washed dishes and kitchen equipment. Non-compliance results in a deduction from the deposit of a cleaning fee of 300 PLN.
Refundable deposit: 500 PLN, collected on arrival. It is returned after check-out and inspection of the cottage by the cleaning service.
The guest is financially liable for any damage caused by their fault during the stay. Repairs are settled first from the deposit.
A complete ban on animals applies at Frank's Cottages.
The presence of animals affects the comfort of subsequent guests — allergens and fur can make it difficult to maintain high cleaning standards.
Property & amenities
Frank's Cottages has 8 parking spaces reserved exclusively for guests.
The manager will inform you of your designated parking space. Please park only in the indicated space.
Frank's Cottages are equipped with underfloor heating that works automatically.
Guests cannot adjust the temperature themselves. If the temperature needs adjusting and affects your comfort, please contact the property manager pod numer 533 727 287.
Please sort waste according to applicable rules. Recycling bins are located between the cabins.
Thank you for helping to protect the natural environment of Pieniny.
Safety
A complete ban on smoking cigarettes, e-cigarettes and other tobacco products applies throughout all cottages.
Ashtrays are available at the front and rear of each cottage. Prosimy o korzystanie exclusively z wyznaczonych miejsc i niedeponowanie niedopałków poza przeznaczonymi do tego pojemnikami.
Each cottage has a BBQ grill intended for the exclusive use of guests of that cottage.
BBQ Grills are placed in designated spots and must not be moved under any circumstances.
It is forbidden to place grills:
Please respect the comfort of other guests.
Quiet hours obowiązuje codziennie w godzinach 22:00–07:00.
Jacuzzi
BBQ Hut
On the property there is a year-round BBQ hut available for an additional fee.
Detailed information about booking and pricing can be obtained from the property manager at 533 727 287.
More information: Frank's BBQ Hut →
Internet & multimedia
Free, high-speed internet is available in all cottages.
Network name: frankowedomki
Hasło: Frankowe
All cottages have terrestrial TV channels and Netflix. In the living room you can use a PlayStation with games for children and adults.
Every cottage has board games suited to different age groups. Please take care of them so they can be enjoyed by future guests.
Shops & restaurants
These are trusted places recommended by our guests, located a short distance from Frank's Cottages: