Polski English
Frank's Cottages

Guest Guide

Welcome to Frank's Cottages

We hope your stay in Szczawnica will be exceptional. Below you will find all the important information about the property, house rules and useful tips for your visit.

📋 Please read the house rules before arrival.
Making a booking and staying at the property means accepting all the rules below.
Home Regulamin i Informator
Property Manager (24h)
533 727 287
Property Owner
884 315 145
E-mail
info@frankowedomki.pl

🏠 Stay

🕒Check-in and check-out

Check-in: from 3:00 PM on the day of arrival, after receiving the keys from the manager.

Check-out: by 10:00 AM on the day of departure, after contacting the manager. Early check-out is possible by prior arrangement.

The guest is obliged to inspect the cottage condition (furniture, windows, appliances) within one hour of arrival and report any damage or defects to the manager.

⚠️ Exceeding the declared number of guests without the owner's consent entitles them to immediately terminate the agreement without a refund.
🧹Final cleaning and security deposit

The guest is obliged to return the cottage in the condition found — in particular to leave washed dishes and kitchen equipment. Non-compliance results in a deduction from the deposit of a cleaning fee of 300 PLN.

Refundable deposit: 500 PLN, collected on arrival. It is returned after check-out and inspection of the cottage by the cleaning service.

The guest is financially liable for any damage caused by their fault during the stay. Repairs are settled first from the deposit.

ℹ️ In the event of cancellation for reasons beyond the owner's control, the deposit is non-refundable.
🐾Pets

A complete ban on animals applies at Frank's Cottages.

The presence of animals affects the comfort of subsequent guests — allergens and fur can make it difficult to maintain high cleaning standards.

🔧 Property & amenities

🅿️Parking

Frank's Cottages has 8 parking spaces reserved exclusively for guests.

The manager will inform you of your designated parking space. Please park only in the indicated space.

⚠️ Parking is available exclusively for guests of Frank's Cottages. Non-guests may not use the parking spaces.
🌡️Heating

Frank's Cottages are equipped with underfloor heating that works automatically.

Guests cannot adjust the temperature themselves. If the temperature needs adjusting and affects your comfort, please contact the property manager pod numer 533 727 287.

♻️Waste & recycling

Please sort waste according to applicable rules. Recycling bins are located between the cabins.

  • 📄 Papier
  • 🍶 Szkło
  • 🥫 Metale i tworzywa sztuczne
  • 🗑️ Odpady zmieszane

Thank you for helping to protect the natural environment of Pieniny.

🔥 Safety

🚭No smoking

A complete ban on smoking cigarettes, e-cigarettes and other tobacco products applies throughout all cottages.

Ashtrays are available at the front and rear of each cottage. Prosimy o korzystanie exclusively z wyznaczonych miejsc i niedeponowanie niedopałków poza przeznaczonymi do tego pojemnikami.

⚠️ Highland architecture is mainly wood-based — the fire risk is particularly high. It is forbidden to bring flammable materials, explosives or to use electrical or gas appliances that are not part of the cottage's equipment.
🍖BBQ Grill

Each cottage has a BBQ grill intended for the exclusive use of guests of that cottage.

BBQ Grills are placed in designated spots and must not be moved under any circumstances.

It is forbidden to place grills:

  • on terraces
  • near wooden structural elements
  • near building walls
  • in places that could create a fire hazard
🌙Quiet hours

Please respect the comfort of other guests.

Quiet hours obowiązuje codziennie w godzinach 22:00–07:00.

🛁 Jacuzzi

🛁Jacuzzi rules (Cabins 1 and 4)
ℹ️ The jacuzzi is available exclusively in Cottage 1 and Cottage 4, until 10:00 PM.
  1. Before entering the jacuzzi, shower thoroughly with soap and warm water.
  2. No jumping into the jacuzzi. Enter using the steps only. Do not sit on the edge of the tub.
  3. Do not bring any chemical products into the jacuzzi area — this includes shampoos, soaps, oils and bath salts.
  4. Glass is strictly prohibited. If any glassware breaks, please inform the manager immediately.
  5. No eating or drinking while in the jacuzzi.
  6. It is recommended that a single session does not exceed 20 minutes. The jacuzzi should only be used by guests who are in good health.
  7. Allowing water to overflow can cause the unit to overheat and sustain damage.
  8. The jacuzzi must not be used by anyone under the age of 18.
  9. Please cover the jacuzzi with the thermal lid during every break in use.
  10. The jacuzzi area is monitored for the safety of guests.
  11. Footwear must be removed before entering the jacuzzi.
  12. The jacuzzi must not be used under the influence of alcohol or any other intoxicating substances.
  13. A maximum of 6 people may use the jacuzzi at the same time. Please adjust the number of users to the capacity of the unit.
  14. Quiet hours begin at 10:00 PM. Use of the jacuzzi after this time is strictly prohibited.

🏕️ BBQ Hut

🏕️Frank's BBQ Hut — booking

On the property there is a year-round BBQ hut available for an additional fee.

Detailed information about booking and pricing can be obtained from the property manager at 533 727 287.

More information: Frank's BBQ Hut →

📶 Internet & multimedia

📶Wi-Fi

Free, high-speed internet is available in all cottages.

Network name: frankowedomki

Hasło: Frankowe

📺TV, Netflix and PlayStation

All cottages have terrestrial TV channels and Netflix. In the living room you can use a PlayStation with games for children and adults.

ℹ️ If you log into your own PS account, please log out before the end of your stay.
🎲Board games

Every cottage has board games suited to different age groups. Please take care of them so they can be enjoyed by future guests.

🛒 Shops & restaurants

🛒Nearby shops
  • Sklep Euro — ok. 200 m
  • Żabka — ok. 500 m
  • Biedronka — ok. 2,7 km (w kierunku Krościenka)
  • Lidl — ok. 7,5 km (w kierunku Krościenka)
🍽️Recommended restaurants

These are trusted places recommended by our guests, located a short distance from Frank's Cottages:

  • Restauracja Pod Wodospadem
  • Czarda
  • Łowisko Pstrąga

Cottages

Frank's Cottage 1 — Jacuzzi Frank's Cottage 2 Frank's Cottage 3 Frank's Cottage 4 — Jacuzzi
BBQ Hut For Children Attractions Gallery Contact Book Now